Your privacy is important to BIOMED BV, and your trust is paramount to us.
In this Privacy Policy, we will disclose which information policies we have in place as part of the operation of our organisation in which various Personal Data are collected, maintained and used.
This Privacy Policy is specifically based on Article 13 of the General Data Protection Regulation and contains the rights and obligations of the organisation with regard to the external persons whose Personal Data it processes and this mainly in the context where an order is placed via a therapist for goods and products which are delivered by BIOMED (directly to the client).
The entity responsible for the data processing is BIOMED B.V. For specific questions concerning this matter please contact our Data Protection Officer Rik Hellemans on our general telephone number +31 (0)164 60 22 72 or via rik@biomedonline.nl. This Privacy Policy, contains essential information about how your Personal Data are processed and what your rights are in this respect. By placing an order with BIOMED B.V. you declare to have taken note of this Privacy Policy and you also explicitly agree to it, as well as to the processing of your Personal Data.
1 – General
With the current Privacy Policy, BIOMED B.V. complies with the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR) on the protection of Personal Data.
2 – Personal Data
Personal Data must be interpreted very broadly and include all information that allows the identification of a natural person. This specifically includes your name, address details, telephone number and email address, which are collected when placing an order.
3 – The Collection of Personal Data
Your Personal Data are collected when you place an order or when a therapist places an order for you. In principle, the collection and processing of your Personal Data requires your consent, which can be revoked at any time. However, the requirement of consent lapses when the processing of the Personal Data is necessary:
- For the performance of an agreement which involves the data subject;
- To meet a legal obligation;
- To protect the vital interests of another natural person;
- For the performance of a task of general interest;
- For the protection of the legitimate interests of the organisation or a third party.
In concrete terms, Biomed will not need permission to process your Personal Data when this takes place within the framework of an agreement for the delivery of goods, since this is necessary for the performance of the agreement.
In addition, the organisation will collect and store Personal Data for the purpose of improving its services, which is a legitimate interest and does not require consent.
4 – Whose Personal Data do we Store?
Personal Data are collected in the context of an order placed by the client. In other words, we store the Personal Data of everyone who orders products from/at BIOMED via a therapist, as well as of the therapists themselves.
5 – Which Personal Data
Data about who you are.
This includes:
- Your name, address, telephone number and email address and that of your company or foundation, names of contact persons and representatives of your company, etc.;
- The data on your identity document.
5.2 Data necessary for the performance of the agreement
This mainly concerns data necessary to deliver and invoice the products you have ordered correctly, such as address details, invoicing details, account number, etc.
6 – Purposes of the Processing
If you use the services of BIOMED B.V., some basic information is always required. Without certain information, we cannot assist you as a client. The following paragraphs describe in more detail how the organisation may process Personal Data. BIOMED may not simply process your Personal Data; there must be a legitimate purpose and a legal basis for the processing of Personal Data. The specific purposes for processing your Personal Data include:
6.1. General purposes/performance of the agreement:
Biomed B.V. will only process the Personal Data obtained for the following purposes:
- The delivery and invoicing of the goods ordered, whereby the confirmed order of the goods serves as a legal basis.
- To send any payment reminders.
You are not initially required to disclose your Personal Data, but you should understand that
the provision of certain services becomes impossible if you refuse the processing of such data.
6.2. Transfer to third parties:
In principle, we do not share the collected Personal Data with third parties. We only do this if there is a compelling reason or an obligation to do so.
This would be the case in the event of a full or partial reorganisation or transfer of BIOMED’s activities where it reorganises, transfers or ceases its activities or if BIOMED B.V. goes bankrupt. This can mean that your data is transferred to new entities or third parties through which all or part of BIOMED’s business activities will be carried out.
BIOMED B.V. will make reasonable efforts to inform you in advance of the fact that BIOMED discloses your information to the third party, however, you acknowledge that this is not technically or commercially feasible under all circumstances. BIOMED B.V. will not sell, rent, distribute or otherwise make your Personal Data available to third parties for commercial purposes, except as described above or with your prior consent.
6.3. Legal Requirements:
In rare cases, Biomed B.V. may have to disclose your Personal Data pursuant to a court order or in order to comply with other mandatory laws or regulations. Biomed B.V. will make reasonable efforts to inform you in advance, unless this is subject to legal restrictions.
7 – Duration of the Processing
We store and process the Personal Data for the period necessary for the purposes of the processing and in function of the legislation on traceability of the goods provided.
8 – Your Rights
8.1. Right of access, inspection and copy:
You have the right at any time, free of charge, to inspect or obtain a copy of your Personal Data in our possession, as well as insight into the use we make of your Personal Data.
Before the organisation can provide you with any data, we may ask you for confirmation of your identity and possibly other data to help us respond to your request. We will contact you within 30 days of your request.
8.2. Right to rectification, erasure and restriction:
You are free to choose whether or not you share your Personal Data with Biomed B.V.. In addition, you always have the right to request us to rectify, supplement or delete your Personal Data, insofar as this does not violate the law. The extent to which such requests can be met is assessed on a case-by-case basis and communicated within 30 days.
You acknowledge that in the event you refuse to provide your Personal Data or request the erasure thereof, some services and products will not be available.
Before the organisation can correct any inaccuracies, we may ask you for confirmation of your identity and possibly other data to help us respond to your request. We will contact you within 30 days of your request.
8.3. Right to object:
You also have the right to object to the processing of your Personal Data based on compelling and legitimate reasons. The extent to which such requests can be met is assessed on a case- by-case basis and communicated within 30 days.
8.4. Right to withdraw your consent:
To the extent that the processing is based on your prior consent, you have the right to withdraw this consent.
8.5. Exercising your rights:
You can exercise your rights by contacting us, either by email to info@biomedonline.nl or by registered letter to BIOMED B.V. - PB 107 - NL-4546ZJ.
8.6. Automated decisions and profiling:
The processing of your Personal Data does not include profiling and you will not be subjected to automated decisions by us.
8.7. Right to file a complaint:
You have the right to file a complaint with the Autoriteit Persoonsgegevens - Postbus 93374 - 2509 AJ DEN HAAG - Tel. (+31) - (0)70 - 888 85 00. This is without prejudice to a remedy before a civil court.
9 – Security and Confidentiality
.1. We have developed security measures that are technically and organisationally adapted to avoid the destruction, loss, falsification, alteration, unauthorised access or erroneous notification to third parties of Personal Data collected, as well as any other unauthorised processing of such data. If, nevertheless, a breach occurs in relation to the Personal Data which is likely to pose a high risk to your rights and freedoms as a data subject, the breach will be reported without delay.
9.2. Under no circumstances can BIOMED B.V. be held liable for any direct or indirect damage resulting from the incorrect or unlawful use of the Personal Data by a third party that is unrelated to BIOMED B.V.
9.3. You must at all times comply with the security regulations, including preventing any unauthorised access to your login details and access code. You are therefore the sole responsible person for the use of the Website from your computer, IP address and your identification details, as well as the confidentiality thereof.
9.4. The Data Protection Authority (Privacy Commission) monitors compliance with the legal requirements for the protection of Personal Data, can call companies to account and, if necessary, impose sanctions if the legal rules are not complied with.
10 – Access by Third Parties
We warrant a similar level of protection by imposing contractual obligations on our employees and agents, which are similar to the obligations established in this Privacy Policy.
11 – Notification of Amendments
In the event of substantial changes or updates to this Privacy Policy, we will post a notice at the top of this page for 30 days to notify our users of these changes or updates. If we intend to use Personal Data in a manner that differs from the manner applicable at the time the data were collected, we will inform you thereof, and you will be given the option to indicate whether or not we may process your Personal Data in that new manner.